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Doradca Biura Karier Żak




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Biuro Karier Żak -> Oferty pracy

Network Technical Engineer L2 Service Desk (German speaking)
Stanowisko Network Technical Engineer L2 Service Desk (German speaking)
Rodzaj pracy Pełen etat
Status oferty Zbieranie podań
Data dodania czwartek, 21 czerwca 2012
Lokalizacja Szczecin
Charakter pracy
Informacje o firmie Stream International Sp. z o.o.

Szczecin, 32
Strona WWW:
Opis stanowiska

Informacje o firmie Stream International Sp. z o.o. jest oddziałem międzynarodowej korporacji, będącej liderem w zakresie dostarczania nowoczesnych usług IT.

Stream Global Services is a premium, business process outsource (BPO) provider specializing in customer relationship management services including technical support services that increase revenue generation, improve operational efficiencies and enhance brand loyalty.


Opis stanowiska

Working to drive forward our Client’s mission of delivering a top quality service to its internal and external customers, this role will involve working on the full product lines. Excellent knowledge of networking protocols and topologies is essential.

An energetic and enthusiastic approach is essential as the successful candidate will be expected to work autonomously and independently and drive forward the establishment of a top quality support team. Excellent communication skills and a desire to progress and learn will be equally important.

Duties & Responsibilities

  • dealing with customer queries from L1 Service Desk

  • recreation of customer’s environments in order to aid troubleshooting or to proof concepts before deployment

  • update and monitor call logging system, to ensure our customers receive top level sernice

  • communication and interaction with technical support staff at client’s locations



  • permanent employment contrach

  • competetive remuneration

  • social benefits (private medical care, team building events, group insurance program, sports and leisure program)

  • technical challenges and opportunities to work with modern technologies

  • technical and soft skills trainings and opportunities for further development

Link to apply:

Wymagania Skills & Qualifications
o fluent German language knowledge (spoken and written)
o must have CCNA, other network qualifications always desirable
o experience of supporting NAS and SAN devices will be an basset
o excellent understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN, WAN, VoIP and the Windows/Mac OSx operating systems
o excellent communication skills with the ability to support and mentor junior teams remotely
o very good time management skills and ability to work under time pressure
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